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CUSTOMER LOVE
See what our customers are saying
Conrad M.
Thankfully four years ago my former spouse left me for a midlife crisis. I needed a storage unit fast. Later Otter bought that place and made many sight improvements. More cameras, more lights. The whole place is paved. In winter they plow snow dayly! Each unit is an inch above the outside to prevent water damage. Recently Otter added fire extinguishers on every outside wall all around the buildings. This was a requirement for my renters insurance lower rates! The complex is less than a half mile from interstate 90 West of Spokane. It's also on Grove Rd which is a back road short cut to Cheney Wa. Where Eastern Washington University calls home. Otter Self storage is a secure location. Their staff are courteous and have great people skills unequaled in most businesses. Conrad March
arthur spears
Convenient courteous clean. A pleasure to do business with.
Emily Baum
Absolutely best business and quality of service I could possibly experience especially during really hard times I cannot believe how amazing they were to our family absolutely amazing service !!!!
Craig Delfosse
Love the staff always helpful no complaints at all two thumbs up
Caleb s
Kim Wattam
Knockles Gadson
Joseph Lightbody
Debbi Wells
Had a problem with unit door. Within 15 min. I received 2 phone calls back and had a contractor come and assist me. Now thats customer service!!
Robin Arambula
I love this place! Always friendly!
THE OTTER SELF STORAGE DIFFERENCE

We understand everyone is busy and our customers are planning for their next step during these uncertain times. That is why we offer a contact free, no hassle rental experience in under 5 minutes! Where renting a unit, making a payment, and accessing your account information, is all done online, 24/7, from the safety of your vehicle or home, simply using just your phone or desktop.

Transitioning from one step of life to the next can be challenging and we want to support you through that process. The contents of your storage units are a part of who you are, and we want to make sure that peace of mind is with you during your storage experience. Our facilities offer features such as gated entry and exit with personal ID codes, securely fenced and enclosed units, Hi-Quality Security Cameras and well-lit at night for your personal safety.